You need a valid passport (valid through January 2028) to enter Jamaica. Fill out the Enter Jamaica form at enterjamaica.gov.jm within 48 hours of arrival. Don't sleep on that form! 🛂

Fly into Montego Bay (MBJ) — it's about 1.5–2 hours to Moon Palace by road. Book 4+ nights in the room block and your airport transfer is complimentary! Flying into Kingston (KIN) or Ocho Rios (OCJ)? Transfer is not included for those airports. 🚐

USD is widely accepted at Moon Palace — no exchange needed. Official currency is the Jamaican Dollar (JMD).
ATMs on-site. Credit cards accepted everywhere.
Tip in USD — preferred and appreciated. Restaurants & bars: 15–20% · Porters & drivers: $2–5 Moon Palace may include a service charge — check your bill first.

110V / 50Hz — Type A & B outlets, same as US & Canada. US travelers: no adapter needed! Just plug in as normal.

Jamaica Standard Time (UTC-5) — no daylight saving time, year-round. When it's 3pm in New York (EDT), it's 2pm in Jamaica.

Moon Palace is a gated all-inclusive resort — very safe and secure. Stick to resort and tourist areas. Avoid wandering off-property alone at night. Keep valuables in your room safe.